SHOPBELL RELAY · SERVICE OFFERS
A clear price for the next customer conversation.
For dealerships, repair shops, and detailing businesses. Review each offer’s scope where specified, first charge, monthly billing, support where specified, and cancellation terms before checkout.
THE SERVICE
Automotive inquiry and appointment workflows.
Shopbell Relay uses existing AI and automation tools rather than building new technology from scratch. Workflows are set up around the business’s approved tools, messaging rules, and appointment process. The service aim is: “I help automotive businesses turn missed calls and unconverted leads into paying customers.” This is intended service copy, not a guaranteed result. The listed capabilities are scope-dependent and are not guaranteed results or features included in every tier. The Introductory offer does not specify a service scope or support terms and does not inherit either tier’s scope or support.
- Automatic 24/7 response to new inquiries.
- Follow-up through approved text and email workflows.
- Appointment scheduling for repairs, detailing, or vehicle sales.
- Follow-up on quotes that have not booked.
- Old customer list reactivation only with permission.
- Appointment reminders and review requests.
BEFORE CHECKOUT
Monthly billing, support, and cancellation terms
Shopbell Relay offers flexible monthly service plans without requiring a long-term commitment. All subscriptions are billed monthly in advance on a month-to-month basis, with no long-term contract or mandatory annual commitment. Additional services or custom projects outside the agreed subscription scope will be discussed and approved separately before work begins.
Customers may cancel any time before the next billing renewal by written request through the designated Shopbell Relay contact channel: shopbell-relay@polsia.app. Service remains active through the end of the current paid billing period. No further recurring subscription charge applies after cancellation takes effect.
Payments for billing periods that have already started are non-refundable. Any outstanding balances must be paid before account closure. Upon cancellation, Shopbell Relay discontinues the applicable automation and management services and coordinates discontinuation of applicable integrations. Customers may request copies of their available business data before service ends.
If a subscription payment fails, customers have five days to resolve it. After that grace period, continued nonpayment may result in temporary service suspension; suspension is not automatic at the five-day mark. Support response times measure acknowledgment and response, not guaranteed resolution. Standard support includes email-based assistance, a response within two business days Monday–Friday, and routine workflow maintenance and adjustments within the agreed scope. Premium includes priority assistance, a response within one business day Monday–Friday, priority workflow adjustments, dedicated account support, monthly performance reviews, and recommendations for improving customer communication and automation performance. Uninterrupted operation of third-party platforms or integrations outside Shopbell Relay’s control is not guaranteed.
We believe in earning your business through reliable service, measurable value, and consistent support.
THREE DISTINCT OFFERS
Choose the offer for your business.
The introductory price is separate from the Standard and Premium service tiers. Each first charge and the next monthly amount are itemized below.
Checking introductory offer availability.