Shopbell RelayTalk through a workflow

AUTOMOTIVE LEAD FOLLOW-UP · U.S.

Give unanswered automotive inquiries a clear next step.

Shopbell Relay sets up and manages automated inquiry responses, approved follow-up, and appointment-request systems for U.S. dealerships, repair shops, and detailing businesses. The aim is to help your team turn missed calls and unconverted leads into paying customers by giving each prospect a timely response and a clear next step. We use established AI and automation tools rather than building custom software.

Discuss your workflowSee setup and monthly prices

“I help automotive businesses turn missed calls and unconverted leads into paying customers.”

BUILT AROUND YOUR PROCESS

Help give each inquiry a clear next step.

We use established AI and automation tools to set up and manage the follow-up your business needs. Text and email are sent only through channels and message rules your team approves.

01

Respond automatically, 24/7

Set up automated first responses to missed calls and online inquiries at any hour, including after hours, using the channels and process your team approves.

02

Follow up through approved channels

Create approved text and email follow-up for new or unbooked quote inquiries. Reactivate old customer lists only when the business has permission.

03

Connect inquiries to appointment requests

Use established booking tools to help prospects request an appointment, then route each request through your business’s existing process for confirmation.

04

Keep the next step visible

Set up appointment reminders and review requests, and make inquiry and booking activity easier for your team to review.

MADE FOR AUTOMOTIVE BUSINESSES

Your work is different. Your follow-up should fit.

01

Dealerships

Vehicle inquiries, test-drive requests, and sales follow-up.

02

Repair shops

Repair and service estimate inquiries, follow-up, and appointment requests.

03

Detailers

Detailing package and quote inquiries, follow-up, and booking requests.

NO VANITY NUMBERS

See what happened after the inquiry.

Keep inquiry and booking activity visible, so you can see what the system handled and where your team may need to step in. We start with the measures your tools can actually track.

01Inquiries received
02Appointment requests
03Bookings confirmed

Activity depends on the tools and booking process used by your business.

SET THE RULES FIRST

Follow-up should respect the customer’s choices.

Before a workflow is set up, we agree which contacts may be followed up, which channels and messages are approved, and how often to reach out. Text and email permissions are handled separately. Old customer lists are reactivated only with permission.

An appointment request stays a request until your team confirms it through the booking process you use.

START WITH ONE WORKFLOW

Where do good inquiries get stuck?

Tell us where inquiry response or follow-up is getting stuck. Shopbell Relay will review your request and use your reply address to get back to you.

Inquiry sources, your current response and follow-up, the tools you already use, and how appointments are handled all help us understand the conversation.

Approved service offers

First 3 customers

A separate introductory offer for the first 3 customers. Its specific service scope and support terms are unconfirmed and do not inherit Standard or Premium terms.

$350 one-time setup + $750/month; $1,100 due initially.

Specific service scope and support are unconfirmed for this offer.

Standard

For independent repair shops and detailing businesses that need reliable inquiry handling.

$750 one-time setup + $1,000/month; $1,750 due initially. Subsequent monthly payments of $1,000 begin after the first month.

  • Automated responses to incoming inquiries
  • Basic customer follow-up workflows
  • Appointment-request collection
  • Customized business-approved responses
  • One business location
  • Basic monthly activity report
  • Initial setup and configuration, onboarding, and agreed workflow setup

Support: Email-based assistance; Response within two business days, Monday–Friday; Routine workflow maintenance and adjustments within the agreed scope. Response times are for acknowledgment and response, not guaranteed resolution.

Premium

For dealerships, high-volume repair facilities, and businesses needing advanced customer communication.

No separate setup fee; $2,000/month and $2,000 due for the first month.

  • Everything in Standard
  • Advanced customized automation workflows
  • Multiple inquiry and follow-up pathways
  • More extensive appointment-request workflows
  • Multiple departments or business locations, as agreed
  • Advanced monthly performance reporting
  • Priority workflow adjustments
  • Dedicated account support
  • More frequent workflow optimization

Support: Priority assistance; Response within one business day, Monday–Friday; Priority workflow adjustments; Monthly performance reviews and recommendations for improving customer communication and automation performance. Response times are for acknowledgment and response, not guaranteed resolution.

All subscriptions are billed monthly in advance, with no long-term contract or mandatory annual commitment. Customers may continue month to month. Response times are for acknowledgment and response, not guaranteed resolution. Uninterrupted operation of third-party platforms or integrations outside Shopbell Relay’s control is not guaranteed.

Cancel by written request to shopbell-relay@polsia.app any time before the next renewal. Service remains active through the current paid period; started periods are non-refundable, and no recurring charges apply after cancellation takes effect. Outstanding balances are due before account closure. Customers may request available business-data copies before service ends; Shopbell Relay coordinates discontinuing applicable automation and integrations. Additional out-of-scope services or custom projects require separate discussion and approval before work begins. A failed payment has five days to resolve; continued nonpayment may result in temporary suspension after the grace period, but suspension is not automatic at the five-day mark.

Review offers and choose a checkout

Before sending, see Help & Terms for support and information handling.

SMS follow-up about this enquiry

Optional. Only choosing Yes allows texts about this enquiry and its follow-up. No selection or No means no SMS follow-up.

Keep your original request here. You can save the workflow brief while some details are still unknown.

ONE WORKFLOW · EDIT LATER

Help us understand the inquiry path.

Fill in what you can now. Your answers are saved with this enquiry, and the private link sent to your reply address lets you correct or complete them before a quote.

01

Business and inquiry sources

Choose one business type and any sources that fit.

Business type
Inquiry sources · choose all that apply
Services to promote · choose what is relevant
02

Current response and booking

Describe only the parts of today's process that matter to this workflow.

Listing a tool records context only; it does not connect that tool or confirm a capability is supported.

03

Response and follow-up steps

Choose only the steps that fit your one workflow. You do not need to configure every service.

What should the workflow consider? · choose all that apply
04

Setup information and unknowns

Tell us what may be needed to assess setup, including missing access or capabilities to confirm.

Do not enter passwords, sign-in codes, or secret keys. The team can discuss a safe way to review access if it is needed.

You can save an incomplete brief and use the private email link to return before a quote.

This enquiry does not confirm a quote, appointment, job, or service.